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Dialing for dollars
Companies that handle inbound telephone calls in Colorado pay their workers nearly 70 percent more than those making outbound calls, according to 2004 data from the federal government. But there are more outbound- call centers and more workers at those centers.
Call-center type Average salary Sites Workers
Answering services (inbound) $30,839 46 3,705
Telemarketing (outbound) $18,327 120 6,829
Source: U.S. Bureau of Labor Statistics
