The slim tunics and velvet blazers on Wal-Mart’s racks this holiday season are more than the latest trendy fashions – they’re a sign that the intense competition between the world’s largest retailer and its upscale discount rival is ratcheting higher.
There are other indications that Target Corp. has put pressure on Wal-Mart Stores Inc. Hoping to get customers shopping earlier, Wal-Mart will open its doors at 5 a.m. Friday, the official start of the holiday shopping season; that’s an hour earlier than during past holiday seasons. It’s also promising to match competitors’ prices on specific merchandise that day.
“This is the most aggressive Wal-Mart I have seen in 10 years,” said C. Britt Beemer, chairman of America’s Research Group, based in Charleston, S.C. “Target is definitely going to have to be more promotional. It needs to respond.”
Wal-Mart stumbled last holiday season when its discounts weren’t big enough to satisfy customers and its stores lacked must-have items, including iPod music players. So far this year, it looks as if Wal-Mart has gained ground – this time it’s Target that’s been less generous with discounts, charging more on toys than Wal-Mart and Toys R Us Inc., according to Sean McGowan, an analyst at Harris Nesbitt. And Wal-Mart began promoting holiday merchandise a week earlier than Target.
Wal-Mart’s more aggressive marketing may already have stolen some business from Target, which warned that sales from stores open at least a year, known as same-store sales, are tracking well below its 4 percent to 6 percent growth forecast for November. Same-store sales are considered a strong indicator of a retailer’s health.
Wal-Mart has held to its November sales growth forecast of 3 percent to 5 percent.
“Overall, things are changing,” said Gail Lavielle, a Wal-Mart spokeswoman. “We have to be relevant to a broad range of customers. Price is important, but we are also concerned with value. Value is not just price. It is assortment and convenience.”
The early positive signs from Wal-Mart are a welcome turn for the retailer, which has been under increasing criticism for how it treats its workers. But Target appears to be unfazed.
“We feel we will be absolutely competitive with Wal-Mart and the rest of our competitors,” said Lena Michaud, a Target spokeswoman.
Target, whose stores will open at 6 a.m. Friday, is reprising one of last year’s marketing gimmicks, a wake-up call to shoppers that they can arrange in advance. This year, it’s also adding tuck-in calls the night before.
Target’s early stumble is surprising since the retailer has enjoyed a robust 6.2 percent increase in same-store sales so far this fiscal year, surpassing Wal- Mart’s modest 3.6 percent gain.
Target, the No. 2 discounter whose affordable but trendy fashions appeal to a higher-income shopper, has been less vulnerable than Wal-Mart to economic woes such as higher energy prices; Wal-Mart’s core customer is from the lower-income brackets.
Plenty of consumers still look to Target as the place to get cool merchandise. While Wal-Mart has made improvements in its women’s fashions and electronics selection, its home furnishings and men’s apparel still lack excitement, according to Bob Buchanan, a retail analyst at St. Louis-based A.G. Edwards.
“They (Target) represent the fashion and where it is going toward now, more than Wal- Mart,” said shopper Tamara Koch at a Target in Durham, N.C.
