“We were and continue to be deeply saddened by Mr. Baber’s death. We find it deplorable and utterly reprehensible that the TSFA has chosen to exploit this tragic situation to further their ongoing and continuing efforts to damage the Quiznos brand and consequently, all of their fellow franchisees in the Quiznos system. While this group states that their “mission” is to work with Quiznos to “participate in cooperative communications, coordinated efforts and a focus on common issues”, they in fact promote only their own agenda through their repeated and hostile efforts to publicly damage the goodwill and reputation of the Quiznos brand and all of our franchise owners who have worked so hard to help build the brand and their business.
We recognize that franchise owners have legitimate concerns and questions, and have always been willing to discuss individual franchise owner concerns to help make them more successful. However, we take our responsibility to protect the brand and the system seriously, and will take the actions necessary to uphold that responsibility.
As a result, we have terminated eight franchise owners for engaging in conduct that we consider (and believe that any reasonable person would consider) to be not just violations of their contractual obligations under their franchise agreements, but morally reprehensible as well.
We strongly believe that we and our franchise owners, working together, will continue the Quiznos success story. From time to time, we need to take the steps necessary to protect the brand, as we have in this case.”
Email statement issued by Quiznos spokeswoman Bonnie Warschauer
