CALABASAS, Calif. — The chairman of beleaguered Countrywide Financial has raised eyebrows and tempers with his snippy reply to an e-mail plea from a man who said he was in danger of losing his home.
“Disgusting,” Angelo Mozilo wrote in his inadvertent reply to Daniel Bailey Jr., who had e-mailed 20 Countrywide addresses, asking the company to modify terms of his adjustable-rate mortgage. He used language from a form letter on the website , which offers advice to borrowers in trouble.
“This is unbelievable,” Mozilo wrote. “Most of these letters now have the same wording. Obviously they are being counseled by some other person or by the Internet. Disgusting.” Mozilo apparently clicked “reply” instead of “forward.” A comment posted on said Mozilo’s e-mail was “a perfect example of the ‘help’ they can expect to receive.” The Associated Press
