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Other findings
• Older and younger veterans appear to be receiving the same quality of care.
• About 86 percent of homeless veterans seen by VA received primary care, mental-health care and/or substance-abuse services.
• About 98 percent of appointments were completed within 30 days in primary- care clinics, and about 97 percent were completed during that period at specialty clinics.
• Overall quality of care appears to be good when reviewed using commonly accepted health care benchmarks.
• Minority veterans surveyed were generally less satisfied with inpatient and outpatient care than white veterans, but it wasn’t clear whether the quality of care offered was different.
