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WASHINGTON — The Labor Department regularly bungles its handling of complaints from workers who say their bosses are cheating them on overtime pay or committing other labor violations, an undercover investigation found.
The probe by the Government Accountability Office says agency officials often took too long to respond to complaints, failed to record them and, in one instance, lied about investigative work that was never performed.
The House Education and Labor Committee plans to hold a hearing on the investigation today.
