Toyota officially said Friday that it will extend nationwide some recall-related services that it was offering to customers only in the state of New York.
The added services will be tailored to a customer’s needs and can include quick scheduling of repairs, pickup and return of their vehicle by the dealer, driving a customer to work, or providing alternative transportation such as a loaner or rental car.
The services will be offered to all Toyota and Lexus owners in the U.S. whose vehicles are covered by sticky pedal, floor mat, antilock brake or drive-shaft-related recalls.
Dealers or owners will be reimbursed for their recall-related expenses. The reimbursement is in addition to $7,500 to $75,000 the company already is paying dealers as part of the recalls.
Toyota said it reached agreement with attorneys general in other states — including Colorado — to offer the services.
