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Shares of BlackBerry plunged Friday after the company posted an unexpected quarterly loss and didn’t break out the specifics of its smartphone sales.

The Canadian company reported a loss of $84 million, or 16 cents, on revenue of $3.1 billion. Adjusted for one-time events, BlackBerry lost $67 million, or 13 cents.

Analysts had expected an adjusted profit of 7.6 cents a share on revenue of $3.37 billion, according to consensus estimates by Bloomberg.

BlackBerry shares fell almost 28 percent to $10.46.

“I can’t imagine anyone is happy with BlackBerry performance except maybe BlackBerry competitors,” technology industry analyst Jeff Kagan said.

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