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DENVER—AT&T is apologizing after flood victims complained of charges for excess texts.
The company issued a statement Tuesday saying it will not bill customers for flood-related calls based on their wireless-minute or text-message plans.
According to the Denver Post ( ), one customer called to complain and a service worker offered them a plan that cost more money per month to cover it.
The company says it routinely suspends collections during emergencies.
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Information from: The Denver Post,
