SAN FRANCISCO — Google is making its privacy controls easier to find and understand in an attempt to make the more than 1 billion users of its digital services more comfortable about the personal information that they give the Internet’s most powerful company.
The simpler approach debuting Monday features a redesigned “My Account” hub where all of Google’s key privacy controls can be found. Account holders can also undergo a checkup that will break down which of the company’s various services are gathering information about them. A new site at will also address a variety of issues in a question-and-answer format. The new system represents Google’s tacit admission that its previous setup confused and frustrated people. Until now, the privacy controls were spread across far-flung sections of Google’s website with few explanations of the pros and cons of adjusting each setting.
“It wasn’t well organized and we didn’t give a lot of context,” concedes Guemmy Kim, Google’s product manager of account controls and settings. “We are trying to take the mystery out of privacy.”
Most people want to get a better grip on their privacy as the confluence of widely used search engines, smartphones and online social networks makes it easier to track where they are, what they’re doing and what they’re thinking.
