Comcast has begun notifying certain internet customers that download speeds are following improvements to its network and operations.
Customers who have “Performance Pro” and “Blast Pro” service plans will see speeds jump from 75 to 100 mbps and 150 mbps to 200 mbps, respectively.
“We double the capacity of our network every 18 to 24 months. We’re ready and able to increase the speed,” Comcast spokeswoman Leslie Oliver said. “We can do it because of our network and operational readiness.”
Comcast is rolling out the speed boost beginning this week to its entire West Division, which besides Colorado, includes Arizona, California, Colorado, Kansas, Minnesota, New Mexico, Oregon, Washington, Utah, Texas and Wisconsin.
Customers on lower-speed tiers — the 10 mbps and 25 mbps — won’t get the upgrade. This also doesn’t increase upload speeds, Oliver said. According to Comcast’s website, the slower plans are Performance Starter (10 mbps) is $49.95 per month; while the Performance 25 (25 mbps) is $59.95 per month. The faster Performance Pro (100 mbps) is $79.95 per month and Blast! Pro (150 mbps) is $94.95 per month.
“Nearly 90 percent of our residential customers have speeds faster than 25 mbps,” Oliver said.
Affected customers — and you should get a notice from Comcast — will probably need to just reboot their modems for the faster speeds. Others may need to upgrade their modem, which Comcast will do at no additional charge if the modem is rented from Comcast. A list of approved modems is atThis doesn’t have anything to do with the cable company’s roll out of DOCSIS 3.1 technology, which will enable gigabit internet speeds over regular coaxial cable lines. Comcast has said it plans to make customers in early 2017. No prices have been announced but in other cities where the new 3.1 technology is ready, promotional prices start at $70 per month.
Comcast, while improving its network and rolling out new technologies, also began this month .
