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CU Boulder study: Majority of Twitter users don’t know researchers collect, analyze their tweets

Study shows majority of users unaware researchers gather, analyze tweets

A Twitter sign sits outside the company's headquarters in San Francisco on Oct. 26, 2016.
Jeff Chiu, Associated Press file
A Twitter sign sits outside the company’s headquarters in San Francisco on Oct. 26, 2016.
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A new study out of the University of Colorado has found that the majority of Twitter users don’t know that researchers freely collect and analyze their tweets — even those that have been deleted — in the name of science.

The study, in which CU researchers were joined by partners at the University of Kentucky, also found that most people believe such a practice shouldn’t be permitted without their consent, and wrongly think that it represents a violation of Twitter’s service terms.

“There is a ton of research right now using Twitter and other social media data,” lead author Casey Fiesler, an assistant professor in the Department of Information Science at CU, said in a news release. “Yet our study found that the majority of users may not even be aware that this is a thing that happens.”

Fiesler and co-author Nicholas Proferes, an assistant professor at Kentucky, surveyed 268 Twitter users, average age 32. The average participant had posted about 2,000 tweets and followed approximately 350 people.

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