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Blind woman says Denver Uber driver denied ride because of service dog

Uber was sued in 2016 after similar stories, and the company settled with the National Federation of the Blind

PUBLISHED:
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The Denver Channel
Mollie Baland, a legally blind woman, walks her service dog Ferris.

A legally blind Denver woman tried to take an Uber to class Thursday morning, but she said when the driver saw her service dog, he refused to let her in. But Uber’s response to that is what made her want to share her story.

“I have a rare eye condition, and I can’t see things unless they are very close to me,” said Mollie Baland, who has learned how to adapt with her guide dog Ferris by her side. “He was born at Guide Dogs of America.”

When the Regis University student was getting ready for class Thursday, she decided to get an Uber.

“The past few days, Ferris (her service dog) and I have had a little trouble with the ice, slipping around, so I was like, ‘I’ll just order an Uber today and pay the half-mile to go to campus,'” she said.

As the driver pulled up, Ferris walked right to the car, but the driver didn’t let them in.

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