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Be patient when ordering Colorado’s free at-home COVID tests, state health department says

Kits intended for twice-weekly screening

Gov. Jared Polis, right, is on ...
Kathryn Scott, Special to The Denver Post
Gov. Jared Polis, right, is on his third stop for the day, delivering a box of rapid COVID-19 test kits to the home of 6th-grade teacher Doug Shults on Feb. 1, 2021 in Parker. Shults gifted a hat from his school, Challenge to Excellence Charter School, to the governor. The governor is traveling the state to bring attention to the Colorado program that will make millions of at-home tests available to educators, students and their families.
DENVER, CO - MARCH 7:  Meg Wingerter - Staff portraits at the Denver Post studio.  (Photo by Eric Lutzens/The Denver Post)
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Because of high demand, Coloradans who order free at-home COVID-19 testing kits through the state might have to wait up to two weeks for confirmation they’re in the program, the state health department said Friday.

On Tuesday, Gov. Jared Polis announced the state will give away 2 million at-home testing kits to any residents who sign up. The rapid tests are designed for regular screening, not as a substitute for lab-based testing if you have symptoms.

Some people who tried to order the tests have taken to social media to complain about delays. A spokeswoman for the Colorado Department of Public Health and Environment confirmed it can take anywhere from seven to 14 days for people to receive a confirmation email after signing up. The confirmation email includes a link to order the kits, and attempting to order without it will produce an “error” message, she said.

People who successfully sign up will be shipped eight free tests, to be used twice a week. Workplaces and airlines that required testing may not accept at-home results, so check before relying on a kit.

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