Sure, you have tickets for the NCAA Tournament at the Pepsi Center this month, but which ticket is good for which session may be a mystery.
Ticketmaster and the NCAA are working to fix a problem with approximately 4,000 all-session tickets that were printed by Ticketmaster without session numbers on them. Fans bought tickets for three sessions but couldn’t tell which was for which day.
The fix: red and green stickers. Each ticket has a bar code that corresponds with a session. Instructions on which bar code is for which session is explained in a letter sent to the nearly 1,900 ticket buyers. Fans are being asked to apply the red stickers for Session 1 tickets and the green stickers for Session 2 tickets.
“The NCAA has worked with Ticketmaster to rectify the matter and to assist fans with session identification,” NCAA spokeswoman Gail Dent said Tuesday.
In addition, phone calls will be made and a website was provided in the letters. Ticketmaster and the NCAA also will have on-site help the days of the games in Denver (March 17 and 19).
