Q: My 23-year-old son died May 4, 2011, and when his Facebook page “disappeared” this past fall, it broke my heart. I know now that I could have memorialized it and kept it visible. I have been trying to figure out how to contact Facebook about this, but I don’t know what to do. Any ideas? — Maureen Goergen, Maple Grove, Minn.
A: You can ask Facebook to reactivate your son’s page and put it in memorial status. Go to , which explains “How do I submit a special request for a deceased user’s account on the site?” Even if Facebook declines your request, you have the option of re-creating your son’s Facebook page under a new account that’s in your name. If you don’t have all the text and photos from your son’s page, the executor of your son’s estate is entitled to ask Facebook to provide it, said Jim Lamm, an estate-planning and administration attorney at law firm Gray Plant Mooty in Minneapolis.
— Steve Alexander, Star Tribune (Minneapolis)
