NEW YORK —
JPMorgan Chase acknowledged Tuesday that it accidentally charged customers in some states twice for their debit-card transactions.
On Tuesday afternoon, the bank fixed the glitch that had affected transactions between Friday and Monday, a spokesman said. JPMorgan will refund any fees tied to the double bookings.
Purchases were booked as a temporary charge, but when the transaction was processed, the temporary charge remained, which meant the customer was charged twice for the same purchase, customer accounts show.
By Tuesday afternoon, JPMorgan, the nation’s largest bank by assets, had credited customers for the errant charges. Account balances are corrected, a spokesman said.
Fraud is not the issue, the spokesman said, but rather a technical glitch related to a recently changed computer program inside the bank.
