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Q: I recently purchased a new laptop and I have moved everything over from my old machine but it seems that I can’t sync my iPhone without losing everything. Do you have any painless solution to this problem?
— Sherry Saunders.
A: You’ll be able to transfer purchases made through the iTunes Store to the new laptop even after your iPhone is wiped upon syncing. Just right click on your phone in iTunes and select “Transfer Purchases from ‘Sherry’s iPhone’. ” To back up everything else, such as songs ripped from a CD, you can use third-party software such as . If you only need to back up contacts, you can use . Step-by-step instructions are available on the Apple message board at
