An Airbus A320 is pictured at the Frontier Airlines hangar at Denver International Airport. (Kathryn Scott Osler, Denver Post file photo)
Re: “Denver fires back at Frontier’s plans to cut jobs, flights at DIA,” Nov. 21 news story.
I continue to read with great amusement Frontier Airline’s whiny stories about why they are faring so poorly at DIA. Funny they haven’t acknowledged their deplorable customer service and the most confusing and sneaky price structure ever implemented.
I recently flew Frontier for the first time on a business trip. I could provide a litany of the problems I experienced and, in fact, I e-mailed them a list. They could not have cared less. I will never fly Frontier again and have friends who have chosen other airlines because of my bad experience.
Excuses, excuses, excuses.
Becky Browning, Estes Park
This letter was published in the Nov. 25 edition.
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