DENVER—The Denver Metro Convention & Visitors Bureau is making sure delegates and others in town for the Aug. 25-28 Democratic National Convention feel welcome.
Already, the bureau has trained 3,000 hotel and restaurant employees, rental car agency workers, cab and shuttle drivers, downtown ambassadors—even Transportation Security Administration workers at Denver International Airport—in hospitality and customer service.
Here’s what else the bureau is planning, by the numbers:
— 2,000 welcome banners downtown
— 2,500 window signs welcoming people to Denver will be distributed to downtown stores and neighborhoods
— 10,000 welcome buttons for front-line tourism employees to wear around the city
— Welcome desks in all 96 hotels hosting delegates, with brochures, maps and volunteers to answer questions
— Those hotels will have welcome messages recorded by Colorado Gov. Bill Ritter waiting for delegates on their in-room phones
— 50 of the hotels with the technological capability will have a five-minute tourism video with a welcome from Denver Mayor John Hickenlooper playing when guests turn on their televisions.
