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HARRISBURG, Pa. — Liquor store clerks may need to be more bubbly when they’re selling champagne.
The state’s Liquor Control Board is spending more than $173,000 to try to make workers friendlier and more well-mannered at its nearly 650 stores. The board wants to make sure clerks say “hello,” “thank you” and “come again” to customers.
Harrisburg good-government activist Eric Epstein calls the idea “a demented interpretation of happy hour.”
