The provides superior behavioral healthcare services for over 18,000 children, adults, and seniors.
Its comprehensive offerings include counseling, psychiatry, crisis intervention, substance use treatment, specialized adult acute care units, criminal justice system services, and vocational and social rehabilitation support in school settings.
Based in Englewood, the company’s 515 employees serve clients at eleven locations and via telehealth.
A pivot to telehealth
When the pandemic hit, AllHealth pivoted from face-to-face sessions to telehealth with remarkable speed.
AllHealth president and CEO Bill Henricks says there was some initial resistance to this change. Still, counselors soon discovered telehealth worked well for many clients who appreciated not having to commute for their appointments.
The switch enabled AllHealth to see more clients while reducing no-shows.
However, the pandemic and its aftermath created an influx of people seeking help as they grapple with higher levels of anxiety, drug use, and suicide risk due to social pressures like political polarization and financial instability.
“Many of our therapists deal with more complex cases as people struggle with unprecedented societal pressures. People are struggling with political polarization and financial uncertainty, which is leading to increased anxiety levels, increased drug use, and higher suicide risk.”
Recruiting and retaining employees
Ben Mendoza, AllHealth director of marketing and community engagement, stressed the value of the company’s dedication to supporting its employees and providing a work-life balance.
AllHealth, a Denver Post Top Workplace for five years in a row, provides employees with timely reviews, relevant peer support groups, and communication from leadership.
“High-achieving folks know the goals they need to reach to be successful,” Mendoza says.
The company also encourages employees to use their paid time off.
Recruiting employees can be challenging, especially with a shortage of licensed therapists.
“We don’t have enough people to meet demand,” Henricks says.
So, in addition to hiring more counselors, AllHealth also is exploring technology options and creating appropriate group-based care options to serve more clients while maintaining the integrity of care.
“We want to augment what we’re doing with technology so we can be more impactful and more aligned with the needs of our clients,” Henricks says.
The news and editorial staffs of The Denver Post had no role in this postap preparation.
