Credit-card companies have launched an audit into the loss of data tapes containing the credit-card information of people who parked at Denver International Airport, an airport official said Friday.
Helen Raabe, the airport’s legal director, said the credit- card firms had hired Mountain View, Calif.-based VeriSign to conduct the audit.
She said she believed the audit investigation began Monday.
The tapes were discovered missing the morning of Feb. 13, and Denver police are conducting a separate investigation.
Police are treating the case as a theft, said Sonny Jackson, a spokesman for the Police Department.
The tapes, which contain information dating to when the parking system was installed seven years ago, are changed out every morning. They were reported missing from the office of ACS, the contractor at the airport.
ACS is based in Dallas and provides business process outsourcing services, including credit- and debit-card processing. It also collects toll and parking violation revenues.
Raabe said nothing has surfaced to suggest anyone’s credit-card information has been compromised or used to conduct fraud.
“There’s no indication of any damage to anyone’s personal credit information,” Raabe said.
An internal audit also has been conducted by ACS, said Chuck Cannon, the airport’s spokesman. He said the contractor and the airport are taking steps to prevent the incident from occurring again.
VeriSign officials did not return telephone messages seeking comment. ACS also could not be reached.
Staff writer Kelly Yamanouchi contributed to this report.
Staff writer Christopher N. Osher can be reached at 303-820-1747 or cosher@denverpost.com.
