WASHINGTON — Many of the men and women who have worked in the White House residence — serving presidents and their families in their private quarters — are breaking with a long-held tradition of silence: They are dishing about life behind the scenes at 1600 Pennsylvania Avenue.
For “The Residence: Inside the Private World of the White House” (Harper), Kate Anderson Brower managed to elicit stories from domestic staff who witnessed up close the loneliness of President Richard Nixon as he faced impeachment, the weariness of Hillary Clinton as her husband’s sex scandal exploded, and other surprisingly intimate moments involving the first families.
Spilling by name
Most of these stories — from Nancy Reagan’s tirade over three broken tchotchkes to the tearful hug Jackie and Bobby Kennedy shared with a favorite doorman in an elevator — are attributed to staffers by name, not wrapped in the cloud of anonymous sourcing that usually cloaks reporting about the inner workings of the White House.
These kinds of stories have rarely been told. But it seems there was never a formal policy demanding secrecy from residence staffers, just a long-standing culture of discretion. That, plus the fact that few people ever bothered to ask them about their time at the White House before.
James Jeffries — a butler who still works part-time at the White House — said he was glad to cooperate with Brower after he heard other friends had talked to her.
“I’d been planning to do my own book,” said Jeffries, who has served 11 presidents and has nine relatives who have worked there as well. “But when she called, I figured it’s just as easy to go ahead and talk to her and she could print what she wanted to print.”
Brower’s book is both an homage to the souls who feed, care for and clean up behind the leader of the free world and a dishy collection of tidbits about presidential obsessions, quirky habits and intimate moments.
The former Bloomberg News reporter got the idea for the book two years ago when she and other White House correspondents were invited to a lunch by Michelle Obama in the Old Family Dining room. The familiar banter between the first lady and the butler who served the meal caught her attention. After binge-watching PBS’s “Downton Abbey,” Brower became convinced there was a story to tell in the lives and experiences of the staff who serve in the executive mansion.
She spoke to retired ushers, chefs, florists, maids, butlers, doormen, painters and many other former staff members. Many are elderly; six of Brower’s interview subjects have passed away in the past year and a half.
“There’s an unwritten rule that they stay in the background,” said Brower. “Unlike a lot of people in Washington, they don’t talk about their jobs.”
Jeffries was the only current White House residence staffer — there are 96 full-time and 250 part-time — to agree to sit for an interview with Brower. There’s a general understanding among staffers that a lack of discretion could get them fired, though Brower said that no one indicated they had signed any kind of non-disclosure agreement.
Former staffers were initially reticent to discuss their experiences but, after some coaxing, they spilled. This new candor comes on the heels of “The Butler,” the hit movie inspired by the life of long-serving White House residence staffer Eugene Allen, who first told his story of working for eight presidents to former Washington Post writer Wil Haygood.
Christine Limerick, a retired executive housekeeper, said she participated in the book because she wanted to give people a glimpse behind the scenes.
“I thought it was a good opportunity, not to kiss-and-tell, but to get some stories and information out there that were a little bit personal,” said Limerick. “People don’t really step back and comprehend that (first families) go through the same thing that everybody else does.”
Most well-liked
Brower’s book reveals which families were popular with staff. George H.W. Bush and Barbara Bush were the most well liked. She often visited the floral shop to chat up the team there. He played horseshoes with the staff.
“The Bushes were used to having help and they knew how to deal with it. The Clintons and Obamas came from a middle-class background” and were more standoffish, Brower said.
But the largely African-American butler staff felt an “unspoken understanding and respect” for the Obamas because they shared the realities of being black in America, she writes. Brower cites the experience of usher Worthington White, who ran into the Obamas in the second floor residence as they were settling in for their first night at the White House. It was late, after the last inaugural ball.
“All of a sudden I heard President Obama say, ‘I got this, I got this. I got the inside on this now,’ and suddenly the music picked up and it was Mary J. Blige,” recalled White. As the R&B hit “Real Love played, the president said to him, “I bet you haven’t seen anything like this in this house, have you?”
NONFICTION: INSIDE SCOOP
“The Residence: Inside the Private World of the White House”
by Kate Anderson Brower (Harper)
