Justin Edmonds, Special to the Denver Post
A general view of the exterior prior to the opening of the Gaylord Rockies Resort and Conference Center on Nov. 30, 2018 in Aurora. 
Getting your player ready...
Miffed attendees described an event marred by hours-long lines, a lack of proper security, insufficient communication from events staff, preordered books that weren’t delivered in time to be signed by their authors, and even a shortage of gift bags.
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